Terms & conditions

{"time":1760677593689,"blocks":[{"id":"QL0amzAWGU","type":"header","data":{"text":"Terms &amp; Conditions","level":2}},{"id":"yOLzq_kP_A","type":"paragraph","data":{"text":"1.&nbsp;\n\nSales Agent Role<\/strong>"}},{"id":"zDS9dmuDrn","type":"paragraph","data":{"text":"<a href=\"http:\/\/www.samuitoday.com\">www.samuitoday.com<\/a> acts solely as a sales agent<\/strong>. We do not organize tours ourselves.&nbsp;&nbsp;"}},{"id":"jB4EcbDGP2","type":"paragraph","data":{"text":"2.&nbsp;\n\nResponsibility Disclaimer<\/strong>"}},{"id":"MIsk0y7OOW","type":"paragraph","data":{"text":"<\/strong>\n<a href=\"http:\/\/www.samuitoday.com\">www.samuitoday.com<\/a> is not responsible for any accidents or dissatisfaction related to the services provided by the tour operators selected by the customer, except in cases of cancellations of tours organized by the operators we represent.&nbsp;&nbsp;"}},{"id":"fyQT8m8PHG","type":"paragraph","data":{"text":"3.&nbsp;\n\nProgram Changes<\/strong>"}},{"id":"L6GhXQhj4A","type":"paragraph","data":{"text":"Travel programs or itineraries may be changed without prior notice, subject to availability and weather conditions.&nbsp;&nbsp;"}},{"id":"nVzSOwM1V3","type":"paragraph","data":{"text":"4.\n\nContacting Tour Operators<\/strong>"}},{"id":"sMUtjCmTA0","type":"paragraph","data":{"text":"In the event of an accident or dissatisfaction with the service, customers are requested to contact the tour operator directly. <a href=\"http:\/\/www.samuitoday.com\">www.samuitoday.com<\/a> will assist by providing the operator\u2019s contact information, but cannot assume responsibility for the service."}},{"id":"5wHpi1-LG-","type":"paragraph","data":{"text":"5.&nbsp;\n\nSpecial Pricing<\/strong>"}},{"id":"cejI3xWMQA","type":"paragraph","data":{"text":"All tour and ticket prices on <a href=\"http:\/\/www.samuitoday.com\">www.samuitoday.com<\/a> are special discounted rates<\/strong> for our customers and may be lower than standard market prices. Please ensure you understand and agree to these terms before making a reservation.&nbsp;&nbsp;"}},{"id":"a-FOZA2dpY","type":"paragraph","data":{"text":"6.&nbsp;\n\nInsurance Coverage<\/strong>"}},{"id":"JxT_XmAF-h","type":"paragraph","data":{"text":"Some travel programs may include or exclude insurance. Customers are encouraged to carefully review each package before purchase.&nbsp;&nbsp;"}},{"id":"T1hPjbow0M","type":"paragraph","data":{"text":"7.&nbsp;\n\nSubstitution of Travel Operators<\/strong>"}},{"id":"jg-tEAA1io","type":"paragraph","data":{"text":"<a href=\"http:\/\/www.samuitoday.com\">www.samuitoday.com<\/a> reserves the right to substitute a travel company with another of equal or similar service without prior notice, depending on availability. If the selected operator is fully booked, a similar operator may be assigned.&nbsp;&nbsp;"}},{"id":"f3Dvfax-ZN","type":"paragraph","data":{"text":"8.&nbsp;\n\nWeather Considerations<\/strong>"}},{"id":"mYxrdlukQ-","type":"paragraph","data":{"text":"Please note that adverse weather may affect the tour experience. If a customer proceeds with the booking under such conditions, no refund will be provided.&nbsp;&nbsp;"}},{"id":"k9pK2Mu0l-","type":"paragraph","data":{"text":"9.&nbsp;\n\nInstant Booking &amp; E-Tickets<\/strong>"}},{"id":"UqL1OHPfFx","type":"paragraph","data":{"text":"<a href=\"http:\/\/www.samuitoday.com\">www.samuitoday.com<\/a> provides an instant booking service<\/strong>. Once payment is completed, the system will automatically send an invoice, e-ticket, or e-voucher. Customers may print or display the e-ticket\/e-voucher on their mobile device for service.&nbsp;&nbsp;"}},{"id":"zO63kmDPZG","type":"paragraph","data":{"text":"10.&nbsp;\n\nBooking Details &amp; Changes<\/strong>"}},{"id":"LRAb3cbKfX","type":"paragraph","data":{"text":"Please check all booking details carefully, including name, date, and travel itinerary, before making payment. Any subsequent changes may incur additional fees as per the partner operator\u2019s terms.&nbsp;&nbsp;"}},{"id":"ivmDwN4FzU","type":"paragraph","data":{"text":"11.&nbsp;\n\nNon-Refundable Policy<\/strong>"}},{"id":"-VM9c4yvhO","type":"paragraph","data":{"text":"Tours listed on <a href=\"http:\/\/www.samuitoday.com\">www.samuitoday.com<\/a> are offered at special prices and are non-refundable<\/strong>. Customers must accept this condition before making a purchase.&nbsp;&nbsp;"}},{"id":"UB6kffsMu0","type":"paragraph","data":{"text":"12.&nbsp;\n\nPostponement Policy<\/strong>"}},{"id":"zRm4A6dI61","type":"paragraph","data":{"text":"Although tours are non-refundable, bookings may be postponed<\/strong> in cases of force majeure or illness, subject to seat availability. Customers must notify us at least 24 hours before<\/strong> the scheduled travel date to request a change.&nbsp;&nbsp;"}},{"id":"vdJvDUSsDx","type":"header","data":{"text":"Booking and Payment Terms","level":2}},{"id":"vkUT_B2ggh","type":"paragraph","data":{"text":"At SamuiToday.com<\/strong>, we act solely as a sales agent<\/strong> for local tour operators. We do not organize tours ourselves. Our role is to connect travelers with trusted service providers on Koh Samui.\nIn the unlikely event of any issues, accidents, or dissatisfaction with the tour services, please contact the tour operator directly<\/strong> on the day of service for assistance and resolution."}},{"id":"Py6Lsi2MH6","type":"paragraph","data":{"text":"The tour prices<\/strong> listed on SamuiToday.com<\/strong> are special discounted rates<\/strong> that we have carefully selected for our customers. These prices are often lower than standard market rates<\/strong>, so we kindly recommend reviewing each program carefully before making your booking."}},{"id":"-fKk49Xj6G","type":"paragraph","data":{"text":"As these offers are already provided at special prices, bookings are non-refundable<\/strong>. We kindly ask that customers confirm and accept these conditions before completing a purchase."}},{"id":"gny-1fz8TB","type":"paragraph","data":{"text":"In certain cases, such as illness or force majeure<\/strong>, bookings may be rescheduled<\/strong> subject to availability. To request a change, please contact us at least 24 hours before<\/strong> your scheduled travel date, and we will do our best to assist you."}}],"version":"2.31.0-rc.7"}