Privacy Policy

{"time":1784092382117,"blocks":[{"id":"WS0m59umZx","type":"header","data":{"text":"Privacy Policy","level":1}},{"id":"WAo3yGmxOY","type":"paragraph","data":{"text":"Effective Date:<\/strong> 15 July 2026"}},{"id":"tysYts6CcJ","type":"paragraph","data":{"text":"At SamuiToday.com<\/strong>, operated by Samui Transport &amp; Tours<\/strong>, we are committed to protecting your privacy and handling your personal information responsibly."}},{"id":"ORQNDRKKin","type":"paragraph","data":{"text":"This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data when you use our website or book our services."}},{"id":"lpzQ69Z-oa","type":"paragraph","data":{"text":"By accessing our website or making a reservation, you acknowledge that you have read and accepted this Privacy Policy."}},{"id":"G7RPQ1Su6u","type":"delimiter","data":{}},{"id":"vbgeBP11cj","type":"header","data":{"text":"1. Who We Are","level":1}},{"id":"-f4YhvRC7y","type":"paragraph","data":{"text":"SamuiToday.com is an online travel agency based in Koh Samui, Thailand."}},{"id":"geateGc-dF","type":"paragraph","data":{"text":"We connect travelers with carefully selected local tour operators and transportation providers while providing a secure and convenient online booking experience."}},{"id":"Ryx17cOdTR","type":"paragraph","data":{"text":"Unless otherwise stated, tours and transportation services advertised on our website are operated by independent third-party service providers."}},{"id":"w1Qm_vaJXf","type":"delimiter","data":{}},{"id":"3YxTRoxUoU","type":"header","data":{"text":"2. Information We Collect","level":1}},{"id":"zKQ0SH-D_3","type":"paragraph","data":{"text":"To process your booking and provide customer support, we may collect information including:"}},{"id":"lk9BQzOJ-d","type":"header","data":{"text":"Personal Information","level":3}},{"id":"FwIPITJxJN","type":"list","data":{"style":"unordered","items":[{"content":"\nFull name\n","items":[]},{"content":"\nEmail address\n","items":[]},{"content":"\nTelephone number\n","items":[]},{"content":"\nNationality (when required by the operator)\n","items":[]},{"content":"\nHotel or accommodation details\n","items":[]},{"content":"\nNumber of travelers\n","items":[]},{"content":"\nSpecial requests relating to your booking\n","items":[]}]}},{"id":"4cWtMnvIlX","type":"header","data":{"text":"Booking Information","level":3}},{"id":"H9caoN-L6F","type":"list","data":{"style":"unordered","items":[{"content":"\nTour or service booked\n","items":[]},{"content":"\nTravel date\n","items":[]},{"content":"\nPickup location\n","items":[]},{"content":"\nBooking reference\n","items":[]},{"content":"\nBooking history\n","items":[]}]}},{"id":"0UPAdaajr7","type":"header","data":{"text":"Technical Information","level":3}},{"id":"zt5X2gaQsr","type":"paragraph","data":{"text":"When you use our website, certain technical information may be collected automatically, including:"}},{"id":"O2md2pqpqx","type":"list","data":{"style":"unordered","items":[{"content":"\nIP address\n","items":[]},{"content":"\nBrowser type\n","items":[]},{"content":"\nDevice information\n","items":[]},{"content":"\nCookies\n","items":[]},{"content":"\nWebsite usage statistics\n","items":[]},{"content":"\nPages visited\n","items":[]},{"content":"\nReferring websites\n","items":[]}]}},{"id":"Kcc3uhLxHU","type":"paragraph","data":{"text":"This information helps us improve website performance, security, and user experience."}},{"id":"ikvIyAis9f","type":"delimiter","data":{}},{"id":"0As6PQ1nKH","type":"header","data":{"text":"3. Payment Information","level":1}},{"id":"QIwWIdjrwS","type":"paragraph","data":{"text":"Online payments are processed securely through trusted third-party payment service providers."}},{"id":"3Q50DcyljU","type":"paragraph","data":{"text":"For your security, SamuiToday.com does not store your complete credit card or debit card details on its own servers.<\/strong>"}},{"id":"1vb5t6Si_K","type":"paragraph","data":{"text":"Payment providers may process your information according to their own privacy policies and security standards."}},{"id":"PHn2XONTy2","type":"paragraph","data":{"text":"We may change our payment service providers from time to time without prior notice in order to improve security, service quality, or operational efficiency."}},{"id":"yGLKd6aRmb","type":"delimiter","data":{}},{"id":"2mVtjcIMAN","type":"header","data":{"text":"4. How We Use Your Information","level":1}},{"id":"HqGQP5pkrE","type":"paragraph","data":{"text":"Your personal information is used only for legitimate business purposes, including:"}},{"id":"-m-534TUNa","type":"list","data":{"style":"unordered","items":[{"content":"\nProcessing your reservation\n","items":[]},{"content":"\nConfirming your booking\n","items":[]},{"content":"\nIssuing E-tickets or vouchers\n","items":[]},{"content":"\nArranging services with tour operators\n","items":[]},{"content":"\nOrganizing hotel pickups\n","items":[]},{"content":"\nProviding customer support\n","items":[]},{"content":"\nSending important booking updates\n","items":[]},{"content":"\nProcessing cancellations or refunds\n","items":[]},{"content":"\nPreventing fraud and unauthorized transactions\n","items":[]},{"content":"\nImproving our website and services\n","items":[]},{"content":"\nComplying with applicable laws and legal obligations\n","items":[]}]}},{"id":"dzT5FRfGWw","type":"paragraph","data":{"text":"We do not use your personal information for unrelated purposes without your consent."}},{"id":"iUIU1Hxsqr","type":"delimiter","data":{}},{"id":"1ZpPdd2GMv","type":"header","data":{"text":"5. Sharing Your Information","level":1}},{"id":"SFlq4tVNVY","type":"paragraph","data":{"text":"We only share the minimum amount of information necessary to complete your booking."}},{"id":"kYv7RlgbTf","type":"paragraph","data":{"text":"Your information may be shared with:"}},{"id":"oUhH06Z5Fz","type":"list","data":{"style":"unordered","items":[{"content":"\nLocal tour operators\n","items":[]},{"content":"\nTransportation providers\n","items":[]},{"content":"\nPayment service providers\n","items":[]},{"content":"\nWebsite hosting providers\n","items":[]},{"content":"\nEmail service providers\n","items":[]},{"content":"\nTechnology partners supporting our booking platform\n","items":[]},{"content":"\nGovernment authorities where required by law\n","items":[]}]}},{"id":"Fveg2naVmj","type":"paragraph","data":{"text":"We never sell, rent, or trade your personal information to third parties for marketing purposes.<\/strong>"}},{"id":"7JbCH_-_35","type":"delimiter","data":{}},{"id":"Jf0xAWNJ32","type":"header","data":{"text":"6. Third-Party Booking Platform","level":1}},{"id":"Puva2ozgjq","type":"paragraph","data":{"text":"To provide a secure and reliable booking experience, SamuiToday.com utilizes trusted third-party booking technology."}},{"id":"QTqUI7EZat","type":"paragraph","data":{"text":"Customer information submitted through our booking system is securely processed and stored by professional technology providers using industry-standard security measures."}},{"id":"XQaG-69gfa","type":"paragraph","data":{"text":"We access only the information necessary to manage your reservation and provide customer support."}},{"id":"Fo-M1s0G9f","type":"delimiter","data":{}},{"id":"DrFN6DIR8D","type":"header","data":{"text":"7. Cookies","level":1}},{"id":"E_CK_oIgzA","type":"paragraph","data":{"text":"Our website uses cookies and similar technologies to:"}},{"id":"9MMnGMUF-g","type":"list","data":{"style":"unordered","items":[{"content":"\nImprove website functionality\n","items":[]},{"content":"\nRemember your preferences\n","items":[]},{"content":"\nAnalyze visitor behavior\n","items":[]},{"content":"\nMeasure website performance\n","items":[]},{"content":"\nImprove customer experience\n","items":[]}]}},{"id":"X4K3AuGbTL","type":"paragraph","data":{"text":"You may disable cookies through your browser settings, although certain website functions may become unavailable."}},{"id":"R26GxFl9JQ","type":"delimiter","data":{}},{"id":"sTSN8ss3Ts","type":"header","data":{"text":"8. Analytics","level":1}},{"id":"Jegrw53did","type":"paragraph","data":{"text":"We may use trusted analytics services to better understand how visitors use our website."}},{"id":"347qoGpRjq","type":"paragraph","data":{"text":"These services collect anonymous statistical information that helps us improve our website and services."}},{"id":"8n60s3tKHs","type":"delimiter","data":{}},{"id":"joed_9ibgD","type":"header","data":{"text":"9. Data Security","level":1}},{"id":"FbTBoi-Crl","type":"paragraph","data":{"text":"Protecting your personal information is important to us."}},{"id":"c8J2OfXFR0","type":"paragraph","data":{"text":"We implement appropriate administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction."}},{"id":"8MgMFwaTOs","type":"paragraph","data":{"text":"Although we use commercially reasonable security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure."}},{"id":"ehupPK8qde","type":"delimiter","data":{}},{"id":"L9M018qTVc","type":"header","data":{"text":"10. Data Retention","level":1}},{"id":"oGR7cidmee","type":"paragraph","data":{"text":"We retain your personal information only for as long as reasonably necessary to:"}},{"id":"fdvPuH9xyd","type":"list","data":{"style":"unordered","items":[{"content":"\nComplete your booking\n","items":[]},{"content":"\nProvide customer support\n","items":[]},{"content":"\nMeet accounting requirements\n","items":[]},{"content":"\nResolve disputes\n","items":[]},{"content":"\nComply with legal obligations\n","items":[]}]}},{"id":"7L6Wmw3X2m","type":"paragraph","data":{"text":"When your information is no longer required, it will be securely deleted or anonymized where appropriate."}},{"id":"5VzgC0BSDN","type":"delimiter","data":{}},{"id":"PWPULnbCsY","type":"header","data":{"text":"11. Your Privacy Rights","level":1}},{"id":"iFHQf9b7Mv","type":"paragraph","data":{"text":"Subject to applicable privacy laws, you may request to:"}},{"id":"YDxV7topMH","type":"list","data":{"style":"unordered","items":[{"content":"\nAccess your personal information\n","items":[]},{"content":"\nCorrect inaccurate information\n","items":[]},{"content":"\nUpdate your information\n","items":[]},{"content":"\nRequest deletion of your personal data\n","items":[]},{"content":"\nWithdraw consent where applicable\n","items":[]},{"content":"\nObject to certain processing activities where permitted by law\n","items":[]}]}},{"id":"fsXThRnl_s","type":"paragraph","data":{"text":"Certain requests may be declined where we are legally required to retain information or where doing so would prevent us from fulfilling contractual or legal obligations."}},{"id":"WqzFQdRlWG","type":"delimiter","data":{}},{"id":"uOqD4d4ase","type":"header","data":{"text":"12. Marketing Communications","level":1}},{"id":"F6lqXklRG1","type":"paragraph","data":{"text":"We may occasionally send promotional offers, newsletters, or travel updates."}},{"id":"yRaxCqakIs","type":"paragraph","data":{"text":"You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly."}},{"id":"h5J555Flui","type":"paragraph","data":{"text":"Important service-related communications regarding your existing booking cannot be unsubscribed from."}},{"id":"e8UQ541E8g","type":"delimiter","data":{}},{"id":"jQtHotQVAH","type":"header","data":{"text":"13. Children's Privacy","level":1}},{"id":"6Ugr_6vCtQ","type":"paragraph","data":{"text":"Bookings made on behalf of children must be completed by a parent, legal guardian, or another authorized adult."}},{"id":"ttmn64e83Z","type":"paragraph","data":{"text":"We do not knowingly collect personal information directly from children without appropriate authorization."}},{"id":"-DtpO3zjrO","type":"delimiter","data":{}},{"id":"VGzfYafO6m","type":"header","data":{"text":"14. International Data Processing","level":1}},{"id":"vDJWat4_re","type":"paragraph","data":{"text":"Some of our service providers may process or store information outside Thailand."}},{"id":"5IhpwVFZS0","type":"paragraph","data":{"text":"By using our services, you understand and agree that your information may be transferred internationally where appropriate safeguards are in place."}},{"id":"V7c8ZY2hjX","type":"delimiter","data":{}},{"id":"bqZ0USFG33","type":"header","data":{"text":"15. External Websites","level":1}},{"id":"WqwSjd8FW2","type":"paragraph","data":{"text":"Our website may contain links to third-party websites or services."}},{"id":"aDoFwQK3XX","type":"paragraph","data":{"text":"We are not responsible for the privacy practices or content of those external websites."}},{"id":"hhdryLPo_2","type":"paragraph","data":{"text":"We encourage users to review the privacy policies of any third-party websites they visit."}},{"id":"RXg0Eh8Nt-","type":"delimiter","data":{}},{"id":"EHPhiViAAe","type":"header","data":{"text":"16. Changes to This Privacy Policy","level":1}},{"id":"2TuQv4K-fu","type":"paragraph","data":{"text":"We may update this Privacy Policy from time to time."}},{"id":"Y7rLlphLCI","type":"paragraph","data":{"text":"The latest version will always be published on this page together with the effective date."}},{"id":"rReylJlx--","type":"paragraph","data":{"text":"Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy."}},{"id":"KPftfZpNbg","type":"delimiter","data":{}},{"id":"FU_ZgHPdEi","type":"header","data":{"text":"17. Contact Us","level":1}},{"id":"_pFMWyWzn_","type":"paragraph","data":{"text":"If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us."}},{"id":"f0AX_1mQgD","type":"paragraph","data":{"text":"Samui Transport &amp; Tours<\/strong>"}},{"id":"l8Z9TndnA6","type":"paragraph","data":{"text":"Address<\/strong>\n105\/121 Moo 1\nBo Phut, Koh Samui\nSurat Thani 84320\nThailand"}},{"id":"1N98x5ZySR","type":"paragraph","data":{"text":"Website<\/strong>\n<a rel=\"noopener\" href=\"https:\/\/www.samuitoday.com\">https:\/\/www.samuitoday.com<\/a>"}},{"id":"_6ceLhl8sg","type":"paragraph","data":{"text":"Email<\/strong>&nbsp;info@samuitoday.com<\/u>"}},{"id":"aUeyWJ-V31","type":"paragraph","data":{"text":"Telephone<\/strong>\n+66 97 925 4455"}}],"version":"2.31.0"}